Your first visit, start to finish
If it's your first time at Colonial, or your first time anywhere, here's what to expect. We move slowly, listen first, and never recommend anything you don't actually need.
- Arrive 10 to 15 minutes earlyTime to say hello and finish any paperwork.
- Parking is right out frontFree, in the lot directly in front of the building.
- 48 hours to rescheduleJust let us know as early as you can.
From consultation to aftercare in four simple steps
Every first visit follows the same four steps, and nothing moves to the next one until you're comfortable with the last. Here is what each of them looks like.
Step 1Consultation
We sit down together, listen, and learn what's going on with your skin, body, and goals.
Step 2Personalized plan
A clear plan built around you: what's worth doing now, what can wait, what's not right.
Step 3Treatment
Your treatment happens in our quiet, private studio, never rushed and always explained.
Step 4Aftercare
You leave with simple aftercare instructions and a direct line back to us if anything comes up.
A few simple things
Please arrive 10–15 minutes early so we have time to greet you and finalize any paperwork. Any intake forms we've sent ahead are helpful to complete in advance — it saves time at check-in.
Parking is available directly in front of the office. If you can't find a spot, lot access continues around the side of the building — text us if you need help finding the entrance.
A few things to know
Cancellations & no-shows. We ask for 48 hours' notice to cancel or reschedule. No-shows and cancellations inside 48 hours are subject to a $50 fee. Life happens — just let us know as early as you can so we can offer the slot to someone on the waitlist.
Late arrivals. If you're running behind, send us a quick text. We'll do our best to keep your visit on track — if there isn't enough time for everything we'd planned, we'll talk through it together.
Treatment-specific instructions
Every treatment has its own short list of things to do (or skip) before and after. Once your appointment is scheduled, you'll receive your paperwork and treatment-specific instructions directly by email or text — no guesswork, no surprises.
Ready when you are.
Book a consultation online or call us — we're happy to walk through anything before you book.
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